We ComDocks GmbH (“we” or “us”) are committed to protecting your privacy when you access and use our Websites and use and/or receive our Services and to ensure the security and integrity of your personal data in accordance with applicable data protection laws.
Personal data means any information relating to an identified or identifiable natural person.
This Privacy Policy governs our websites including getnuvo.com, dashboard.getnuvo.com and docs.getnuvo.com (“Websites”) and the services offered by us (“Services”). It gives details of what data is collected by and/or provided to us when accessing and using our Websites and using and/or receiving our Services, how we may store and use such personal data and what rights you have as a data subject regarding your personal data.
The data controller for the processing of personal data is
For further information on this Privacy Policy and for exercising your statutory data protection rights laid down in Section H of this Privacy Policy, you may contact us at the above contact details.
We collect your personal data when
It is necessary for us to collect personal data in order to offer you our Websites and Services. If you do not provide us with the personal data that we request, we may not be able to offer you our Websites and Services properly.
We may collect the following data of you:
We will only process your personal data insofar as such processing is permissible under applicable laws.
The following table describes for what purposes and on what specific legal basis we process your personal data and – where the processing is based on Art. 6 (1) 1 f) of the EU General Data Protection Regulation (GDPR) – gives details about our legitimate interests for such processing:
Purpose of Processing |
Legal Basis |
Legitimate Interests |
Providing marketing information and communication regarding any of our services, including newsletters |
Art. 6 (1) 1 a) GDPR |
n/a |
Conducting market research |
Art. 6 (1) 1 a) GDPR |
n/a |
Verification of your identity for the use of certain our Websites and the use of certain our Services |
Art. 6 (1) 1 a) GDPR |
n/a |
Fulfilling our obligations under contracts entered between you and us (including any contract regarding our Services), performing such contracts and taking necessary steps requested by you before entering into such contract |
Art. 6 (1) 1 b) GDPR |
n/a |
Complying with a statutory duty or an order of a competent court or public authority |
Art. 6 (1) 1 c) GDPR |
n/a |
Providing the possibility to be contacted for any reason and to be able to respond to enquiries and feedback |
Art. 6 (1) 1 a) GDPR Art. 6 (1) 1 b) GDPR Art. 6 (1) 1 f) GDPR |
To ensure our availability for any requests |
Providing our Websites and our Services for the public and for registered users |
Art. 6 (1) 1 b) GDPR Art. 6 (1) 1 f) GDPR |
To inform about and carry out the business activities of us |
Enabling and maintaining the functionality of our Websites and our Services |
Art. 6 (1) 1 b) GDPR Art. 6 (1) 1 f) GDPR |
To inform about and carry out the business activities of us |
Ensuring the usability of our Websites and our Services |
Art. 6 (1) 1 b) GDPR Art. 6 (1) 1 f) GDPR |
To ensure, that our Websites and our Services can be used in a suitable manner |
Continuous optimization of our Websites and our Services |
Art. 6 (1) 1 b) GDPR Art. 6 (1) 1 f) GDPR |
To ensure, that our Websites and our Services remain innovative, up to date and can be used in a suitable manner |
Analyzing and monitoring the use of our Websites and our Services |
Art. 6 (1) 1 a) GDPR Art. 6 (1) 1 b) GDPR Art. 6 (1) 1 f) GDPR |
To understand and meter how our Websites and our Services are used in order to recognize any faults and disruptions, to enhance their functionality and to improve user experience |
Ensuring the overall system security, health and stability of our Websites and our Services |
Art. 6 (1) 1 b) GDPR Art. 6 (1) 1 c) GDPR Art. 6 (1) 1 f) GDPR |
To provide our Websites and our Services free from errors and defects and to ensure their security |
Preventing unauthorized or unlawful use of and access to our Websites and our Services |
Art. 6 (1) 1 c) GDPR Art. 6 (1) 1 f) GDPR |
To protect your data and your interests, to ensure the security of our Websites and Services and to protect our business activities, business interests, intellectual property and other rights of us |
The respective legal basis mentioned in the above table is further described as follows:
We use cookie technology on our Websites. When you access and use our Websites, a cookie may be placed within the memory of your internet access device. A cookie is a small piece of data containing alphanumerical information that our Websites can store via your internet access device for later retrieval. We use such cookies to provide you with a personalized and improved user experience.
Our Websites use both transient cookies and persistent cookies.
Many browsers accept cookies per default. However, your browser settings can be configured in order to prevent the storage of cookies. You may also delete cookies placed by our Websites at any time within your browser settings. Deactivating the storage of or deleting cookies may limit the functionality of our Websites.
We will not sell, license, rent or trade your personal data. We will not otherwise disclose your personal data except as described within this Privacy Policy.
To facilitate the purposes for processing your personal data (as described in Section D of this Privacy Policy), we may disclose your personal data to the following recipients in connection with services that these recipients perform for, or with, us, always provided that these recipients are restricted from using such personal data in any way other than to provide such services:
Our Websites and Services make use of the following third-party services:
Third-Party Services |
We use Google Analytics on our Websites, a cookie-based web analytics service provided by Google Ireland Limited. The information generated by the cookie about your use of our Websites may be transmitted to a Google server in the USA and stored there subject to the EU Standard Contractual Clauses entered into between us and Google. As “IP anonymization” is activated for our Websites, any collected IP address will be truncated by Google within the European Union or within the European Economic Area before being transmitted to a Google server in the US, and only in exceptional cases will your full IP address be transmitted to a Google server in the US and be truncated there. Google will use this information on our behalf to analyze the use of our Websites, to compile reports on website activity and to provide services to us related to the use of our Websites. According to Google’s terms, the IP address transmitted by a browser in the context of Google Analytics will not be merged with other data of Google. Your browser settings can be configured in order to prevent the storage of cookies. Deactivating the storage of cookies may limit the functionality of our Websites. Transmission of the data generated by the cookie and relating to the usage of our Websites (including your IP address) to Google as well as the processing of such data by Google can be prevented by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout. Information on the data use and retention practices of Google and its affiliates and subsidiaries can be found within the Google Privacy Policy. |
We use Google Ads Conversion on our Websites, a service provided by Google Ireland Limited. By using a tracking code and a cookie on our Websites, it can be determined whether you have been forwarded to our Websites by clicking on content on pages of Google and which actions you perform thereafter. The usage data obtained in this way is evaluated by Google on behalf of us. Google Ads Conversion enables us to evaluate the success of our individual advertising measures on pages of Google, to make our Websites and Services more appealing and to dynamically adjust them to your preferences. If you are logged into a Google service with a user profile, Google may also associate your visit to our Websites with such user profile. Even if you are not logged in to Google, Google may still store your IP address. The aforesaid information may also be transmitted to Google’s servers in the USA subject to the EU Standard Contractual Clauses entered into between us and Google. Your browser settings can be configured in order to prevent the storage of cookies. Deactivating the storage of cookies may limit the functionality of our Websites. You may also opt-out this tracking process by opting out of interest-based advertising from Google at https://youradchoices.com/. Information on the data use and retention practices of Google can be found within the Google Privacy Policy. |
We use Google Tag Manager on our Website, a service from Google Ireland Limited. Google Tag Manager allows website tags to be managed through an interface. According to Google, Google Tag Manager only implements tags, but does not set cookies and does not collect any personal information. Google Tag Manager triggers other tags that may collect personal information. However, Google Tag Manager does not access this information. Any cookies or tracking disabled at domain or cookie level will remain disabled even when implemented with Google Tag Manager. Information on the data use and retention practices of Google can be found within the Google Privacy Policy. |
We use Google Fonts on our Websites, a service of Google Ireland Limited for the integration of external fonts. In order to integrate such fonts, they are usually retrieved from a Google server in the USA. When you visit our Websites, certain usage data as described in Section C of this Privacy Policy is transmitted to such server subject to the EU Standard Contractual Clauses entered into between us and Google and stored by Google. Information on the data use and retention practices of Google and its affiliates can be found within the Google Privacy Policy. |
We may also disclose your personal data to third parties, if required by law, e.g., in order to respond to a court or government request.
We store your personal data for the period of time that is necessary for the purpose for which it was collected (see part D of this Privacy Policy) and/or for as long as we have a legitimate interest in storing such data. We also store your personal data for a period prescribed by law, by court order or by official regulation – the exact period may vary from case to case. To the extent necessary, we also store your personal data until the expiry of applicable limitation periods for the enforcement of our own claims.
The criteria applied by us to determine the storage period include:
You have the following rights under the GDPR with regards to the processing of your personal data:
To exercise the above rights, please contact us at the contact details provided in Section A of this Privacy Policy.
Irrespective of the above rights, you have the right to lodge a complaint with a competent supervisory authority.
We will only process your personal data within the European Union, unless otherwise described in this Privacy Policy.
We have established a privacy program designed to help protect your personal data. We maintain reasonable administrative and technical safeguards intended to protect against the loss, misuse, unauthorized access, alteration, or disclosure of your personal data. All data is securely stored and can only be accessed by entitled employees of us.
We ask that you not disclose sensitive information (e.g. political opinions, religion, health, genetic or biometric information) to us through or in connection with our Websites and Services unless we have explicitly requested such disclosure from you.
This is the current version of our Privacy Policy. We may revise this Privacy Policy from time to time (e.g. in the event that applicable laws are altered or our Websites and Services are modified). Changes to this Privacy Policy will be made by updating this page and will be communicated to you, if required. We nevertheless recommend that you check this Privacy Policy at regular intervals.
Cookie | Duration | Description |
---|---|---|
cookielawinfo-checkbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
cookielawinfo-checkbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
cookielawinfo-checkbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |